Improve English Speaking through everyday conversation
Doctors Clinic
I have written a detailed book English conversation for all occasions, to learn English as Foreign Language.
This tutorial Speak Fluent English - Doctors Clinic has been prepared from my well known book English conversation for all occasions, which I wrote for Indian students to improve everyday conversation..
English Conversation for All Occasions is a unique book of its kind, specially written to help Indian student. A quick look at the titles of the lessons would convince the reader that the book has been prepared by visualizing all types of situational conversations which may confront any man or woman in his daily activities. Whether one converses with his family members or moves about to mix in society, he will not feel tongue-tied for want of appropriate words or expressions. In a post office or barber’s shop, at a hotel or taxi stand, every person who has read this book, will be able to speak in English fluently and with confidence.
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Speak Fluent English - Doctors Clinic
Vikram has had a bad fall. Mrs.Verma takes him to Emergency Clinic.
Doctors Clinic Receptionist Good morning, Madam
Reception at a Doctors Clinic
Patients waiting to make appointment
Doctor Patients discussion
Dr. Raman I understand your son has had a fall and has nasty bruise. Come along young man. I’ll have a look at you.
An elderly lady gets up and hurries forward towards the doctor.
Lady Oh Dr.Raman, you can’t see him first. It is my turn. I’ve made an appointment.
Dr.Raman Hello, Mrs.Sonu, I know it is your turn, but this child needs immediate attention. I’ll see you right after I’ve dressed the child’s knee.
Dr.Raman It won’t be long, Mrs.Sonu. Please excuse me for a few minutes. Mrs, Verma, please bring your son into the treatment room.
All three of them go into the treatment room.
Dr.Raman (Examining the wound). This is a nasty
Cut, but not too serious. There is nothing to worry about. I’ll clean it, put some tincture iodine on it and bandage it lightly.
Vikram Oh! That hurts.
Doctor is examining the patient
Dr.Raman You are a brave boy. I’ll give you an injection to ward off any infection. There you are. That is a good boy.
Mrs.Verma Will he be all right doctor? Aren’t you going to give any medicines?
Dr.Raman There is no need for any medicines. He’ll, be all right. The knee will be all right. The knee will be a bit stiff for a few days. In case gets fever or the pain is too severe, give him one of these tablets?
Mrs.Verma After how many hours do I give him one of these tablets?
Dr.Raman Don’t give him a tablet unless he feels very uncomfortable with pain. Give the tablet is he gets fever. Then come and see me again in the morning. These tablets are only a precaution.
Mrs.Verma Do you think he’ll get fever, doctor?
Dr.Raman No. Don’t worry. I think he’ll be all right. But in case he does get a temperature, then come back to me again. Well, young man, be careful the next time you get off a bus.
Mrs.Verma Where do I pay your consultation fees and for the medicines?
Dr.Raman At the reception counter, Madam. Goodbye.
Mrs.Verma Thank you very much, doctor.
Vikram Thanks, Doctor Raman
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Good knowledge and satisfactory conversation drill is important in English speaking. This Tutorial would not only prove an asset to the reader in his daily life, but also on special occasions like interviews for jobs, etc. He would be able to face the interviewers with equanimity and confidence.
All the lessons have been designed in a programmed fashion. Word-meanings, Phrases and exercises have been added at the end of every lesson to help the students master the topics.
All the lesson should be read along, not once but many times, so that the conversation comes easy to the reader when he faces real life situations. The author would feel rewarded for his labours if the book helps men and women become social relations
This Tutorial should help all those readers who find difficulty in speaking fluent English. This will be completed in 45 lessons.
Please comment or send me E Mail at bookgharinfo@gmail.com
Friday, July 24, 2009
Wednesday, July 15, 2009
English Conversation -RECEPTION COUNTER AT A HOTEL
Mr.Verma has gone on tour to Lucknow. He checks in at the Chitra Hotel. 
Hotel Receptionist Good afternoon, Sir. Can I help you?
Hotel Reception
Mr.Verma Good afternoon. Can I get a room in the Hotel please?
Receptionist Have you made a Advance booking, Sir?
Mr.Verma I’m afraid I haven’t done any room reservation. I tried to do hotel online booking. I believe that hotel reservation software was not working then
Receptionist What kind of a room do you want, Sir? A double
room or a single room?
Mr.Verma A single room, please.
Receptionist Let me see. (Looking at the register). We are fully booked up at this time of the year. No, we haven’t a single room available, sir.
Mr.Verma But please do try to help me out. I wouldn’t know where else to stay.
Receptionist would you like to see the hotel Manager, Sir? He just might have some rooms reserved for emergencies.
Mr.Verma Thank you. Can you direct me to the Hotel Manager, Please.
Receptionist I’ll trace him for you in the hotel. Just a moment, Sir.(Talking into the phone). Please get me the Hotel Manager. He might be in booking office or he might have gone on a round of the hotel. It he is not in the booking office, try the Indian Restaurant. Thank you.
Mr.Verma In the mean while, can someone get my baggage out of the taxi?
Receptionist Why not. Of course. (Tapping a bell for the porter. To the porter.) Please get the gentleman’s bags out of the taxi. (To Mr.Verma) please do sit down. I’ll speak to the Manager of the Hotel about a room for you, Sir.
Mr.Verma What is the room tariff in this hotel.
Receptionist We charge Rs.1000 a day for a single room Sir.(The telephone rings.). Yes, I want to speak to the Hotel Manager. I am speaking from Hotel Reception. Good afternoon. Sir. I have a small problem. There is a guest here who has just arrived from Delhi. He wants a single room and we haven’t any single rooms vacant. Is there some way of helping him out, Sir?
Hotel Manager Just a moment. I’ll come down myself.
Mr.Verma (Approaching the hotel reception desk again). Could you get me a single room?
Receptionist The Hotel Manager is coming down here and then we’ll see what can be done. Don’t worry, Sir. We’ll try our best to help you out.
Manager Good morning, Sir. I am the Hotel Manager. What is the problem?
Receptionist The gentleman here has no reservation in the hotel reservation system but requires a single room. All the rooms are booked up.
Hotel Manager (Looking at the register). How long do you want to stay in the hotel, Sir?
Mr.Verma I want to stay in the hotel just for one night. I’m catching the afternoon train tomorrow.
Manager All right. I think we can accommodate you. Miss prashar, give the gentleman one of the room booked for the German group.They have Hotel Reservation for four days. Their plane has been delayed and they will now be coming in tomorrow by lunch time. Will that be all right, Sir?
Mr.Verma Thank you very much.
Manager You are welcome.
Receptionist Here you sir, Sir. I am giving you a single room near the conference room on the second floor. Will you please fill in your name and address in the Hotel registration book please Thank you.
Mr.Verma Does the room rent include meals also?
Receptionist No, Sir. Meals are charged separately. Here is your Hotel room key. We’ve put you in room 206. The porter will take your bags up to your room. Is there anything else you would like, Sir?
Mr.Verma No. Thank you very much.
Receptionist It is a pleasure, Sir.
Porter This way, Sir.
Mr.Verma Oh yes, forgot to mention. Can I get tea at 5o’clock tomorrow morning?
Receptionist Certainly Sir. We’ll call you at 5 o’clock tomorrow morning, with tea. If you want to eat your meals in the hotel Restaurant , you can either call Room Service, or come down to eat in one of the Hotel restaurants.
Mr.Verma Thank you again.
English Conversation - At Marketing Office
A scene in Ranjan’s marketing office. Ranjan works in the marketing department. He has the Office Key. His colleagues in the Marketing department are Prema and Niren sen. Mr. Prasad and Mr.Kuldip singh are Office staff members. Mr.Chatterji is the marketing manager. He is the Office Incharge of companies office.
Ranjan (Entering the office) Good morning Prema and a fine morning to you Niren.
Prema Hello Ranjan. How are you to-day?
Niren Good morning Ranjan. Did you finish the dealer survey of electric goods dealers yesterday?
Ranjan Yes.I interviewed for survey ,ten no. twelve electric goods dealers in the chandni chowk area, to find out the comparative sales figures of various brands of electric bulbs. How about you? Did you finish covering the south Delhi market
Niren Yes. I’ve got the survey questionnaires all filled out.
Prema Then perhaps both of you can give me your survey reports, so that I can compile a management reports on your findings.
Ranjan I have to have my management reports typed.
(Ringing the telephone-is that Mr.kuldip singh?
Mr.Prasad No, Mr.Verma. This is Prasad, Good morning Sir.
Ranjan Where is Mr.Kuldip singh?
Mr.Prasad He hasn’t come in yet, Sir. Can I do anything for You, Mr.Verma?
Ranjan No. But please tell Mr.Kuldip singh to see me as soon as he comes in, Right?
Mr.Prasad Yes. Mr.Verma (Ranjan rings off).
Is Kuldip singh late to office?
It isn’t like him to be late. He used to be one of our most conscientious workers but he seems to be taking a bit easy now-a-days.
Prema Well. I hope he isn’t ill or anything like that. There is loads of work to be done to-day. Mr.Chatterji has called all three of us for a staff meeting of marketing department in his office at 4o’clock this afternoon to discuss this market survey report.
Ranjan I think I’ll have to tighten up the office discipline among the staff.
The door opens. Mr. Kuldip singh enters in with some office papers in his hand.
Kuldip Singh I ‘m terribly sorry. I’am late for the meeting of staff ,Sir. I do apologize.
Ranjan What happened to you, Mr.Kuldip Singh?
You’ve been late to work thrice this week.
Kuldip Singh I missed my bus Sir.
Prema you have a lot of work about customer satisfaction survey to do today.
Niren Have, you typed out the letters about survey management, I gave you yesterday?
Kuldip Singh Yes, Mr.Niren, here are the papers of meeting agenda also..
Niren Thank you (reading the typed letter). Who typed these letter?
Kuldip singh Mr. Prasad did. Aren’t they done properly?
Niren Please send Mr.Prasad to me when you go back to companies office.
Mr.Prasad enters the executive’s office.
Mr.Prasad You sent for me Sir?
Niren About these letters that you typed yesterday, the typing is all right but I’d appreciate if you would use a dictionary to check on the correct spellings of words.
Mr.Prasad I’m sorry Sir. I’ll recheck the spellings and retype the letters on office computer.
Niren I’ve corrected the spellings, this time. But do be careful in future, will you Mr. Prasad?
Mr. Prasad Yes Sir, I’ll be careful.
Mr.Prasad leaves the marketing office room.
Prema One has to have a particular skill in getting work done in marketing office these days.
Ranjan The secret is to be polite yet firm with the junior office staff. Unfortunately if one is too friendly with the staff they tend to take it as a sign of weakness.
Prema Oh, but there is no call to be pity with the staff.
Niren There is no cause to act superior if the companies office staff do their work conscientiously. Nevertheless some authority has to be maintained. Though one does not have to be a slave driver nor need one wreck the nerves of the staff members with scoldings.
Wednesday, July 8, 2009
English Conversation - Taking Taxi to Airport
English Conversation
Taking a taxi to Airport
Ranjan has to travel to
Mrs.Verma How long will you be away. Ranjan? How will you travel to calcutta
Ranjan (packing his suitcase) I expect to be away for three days, mamma. I am going to travel by Air
Mrs.Verma Is that all luggage you are taking with you? Only one suitcase?
Ranjan Yes. I am only allowed 20 kg. For baggage on my air ticket. And I am carrying one brief case with the official papers.
Calling a Taxi
, Mrs. Verma What about your bedding during the stay at Calcutta?
Rajan I can’t carry a bedroll by air. Moreover, I’ll be staying at a hotel. The bedding and bathroom linen are provided by the hotel.
Mrs.Verma How are you going to travel to airport?
Ranjan In a taxi. Mamma, could you please telephone for an airport taxi for me.
Mrs.Verma You finish your packing and I’ll ring for a cab. The airport taxi arrives and Ranjan goes out. Bachoo is carrying his office bag, and suitcase and Ranjan is Holding his briefcase.
Ranjan Taxi, taxi. Did you come from the taxi stand?
Hotel and Restaurent
Taxi Driver Yes Sir, somebody called from your house for a taxi to airport.
Ranjan Yes, that must be for me. Open the luggage boot and put the suitcase in, please.
Taxi Driver (After storing the baggage). Where to, sir?
Rajan (Getting into the taxi). To the airport please.
Good bye mamma. Don’t worry about me. I’ll b fine.
Give my love to Papa, Viki and Reena. Bye-bye.
Taxi Driver Should I drive directly to the airport, Sir ?
The airport
Ranjan Yes please. How is it that you speak such good English.?
Taxi Driver Oh that! I am a graduate. Sir I couldn’t find a job. So, I took a car loan from a bank, bought a car and am plying it as a yellow taxi.
Ranjan How does it work out as taxi? I mean how do you like the work of a taxi driver and do you earn enough?
Taxi Driver It is a lot of hard work. I find that to be successful at any business. One must run it oneself. I am able to earn enough.
Ranjan I say, there is only one hour left for my flight to take off. Do you think we’ll go to the airport in time?
Taxi Driver I think so. Sir. It will take us another fifteen minutes to reach the airport.
at the airport
Ranjan But please do not drive too fast.
Taxi Driver Don’t worry. Once we get out of the
Ranjan How long have you been driving this taxi?
Taxi Driver It is now over a year sir, since I bought my taxi, Do you travel often?
Ranjan This is my first trip by air. I believe that one ought to get to the airport at least one hour before take-off. Do you think we’ll be late?
Taxi Driver Don’t worry sir, you’ll get there forty-five minutes ahead of time and that is sufficient time for you to check-in
The Airport View
Ranjan We are nearing the airport now, aren’t we?
Taxi Driver Yes, sir. Here we are. Shall I drive to the “Domestic” or the “International” terminal?
Ranjan To “Domestic Flights”, please. Thank you. How much is the fare?
Taxi Driver The maeter reads seventy rupees and sixty paise sir.
Ranjan Here is Hundred rupees. Please take seventy rupees and sixty paise and return the change to me. Thank you
Taxi Driver (Driving off). Have a good trip sir.
Ranjan Thank you very much.
English Conversation - THE TELEPHONE
English Conversation
ANSWERING THE TELEPHONE
Telephone Operator Rama’s store. Good morning.
Caller Is that Rama’s store.
Operator Yes. Whom do you want to speak to?
Caller May I speak to Miss Sudesh?
Operator In which department does Miss Sudesh work.
Caller In general sales
Operator Right, I’ll connect your Telephone to general sales
Operator (Receiving a call from the marketing section of Rama’s stores) yes sir.
Manager Please get me Mr. Raman for Travel India
Operator Do you know the Telephone number sir?
Marketing Manager No. Please look up the telephone directory.
Operator I’ll do that. I’ll call you back later.
There is another outside call.
Operator Rama’s store. Good morning.
Caller What is your telephone number please?
Operator I am speaking from 445689
Caller Is it 454589?
Operator No. Sir. You have the wrong Telephone number
Caller Sorry. But you are sure that you are not speaking from Ayurvedic Drugs?
Operator I am sure Sir
The operator now calls up Mr. Raman at Travel India. She dials the number 619434.
Travel India 619434
Operator from Rama’s store Is that Travel India?
Travel India Yes.
Operator from Rama’s store May I speak to Mr. Raman. Mr.Kukreti from Rama’s store would like to speak to him.
Travel India Just a minute please.
Operator from Rama’s Store (Ringing Mr.Kukreti) Your call to Mr. Raman of Travel India, Sir.
Travel India (Ringing the internal telephone of Mr. Raman) Sir; there is a call from Mr.Kukreti of Rama’s store for you.
Mr. Raman All right. Please put him on. (Click on the phone) Hello
Mr.Kukreti Hello Mr. Raman Kukreti from Rama’s store. How are you?
Mr. Raman well, thank you. What can I do for you Mr.Kukreti?
Mr.Kukreti I want an air ticket to Bangalore Mr. Raman. I was wondering whether you could handle this for me?
Mr. Raman When do you want to travel?
Mr.Kukreti On Friday, 23rd by the evening flight if that is possible.
Mr. Raman Right. I’ll check on that. Should I send the ticket over to your office?
Mr.Kukreti Yes, that will be nice. Incidentally, please bill the cost of the ticket to Rama’s store.
Mr. Raman I’ll do that. Thank you. Good bye.
The telephone board has two outside lines. A salesgirl is used to making long personal outside calls.
Salesgirl (Tapping tha phone) please get me 351476.
Operator Whose number is that, Madam?
Salesgirl Friend, don’t be so stickly. This is a personal call
Operator I’ll put it through, but don’t take too long over it. Here is your number ringing now.
Salesgirl Hello? Please call Sujata from upstairs.
There is a long wait.
Sujata Hello. Is that Bela?
Bela Yes. How was the evening?
Sujata All right.
Bela Then?
Sujata Then what? I’ll tell you about it when we meet in the evening. What are you doing?
Bela Nothing much. What else is the news?
Sujata Nothing come on think of something. I’m getting so bored sitting at home.
Operator (Interrupting the conversation). Please try to finish. I have lots of official telephone calls to make.
Bela All right. Tell me about the movie you saw day before yesterday?
Sujata I’ didn’t enjoy it at all.
Bela Why?
Sujata My mother was in a bad mood because one of the potatoes turned out to be rotten?
Bela What have potatoes got to do with the movie?
Sujata Nothing. But my mother was in bad mood over the potatoes.
Operator Please finish. I am disconnecting now.
An outside call comes in.
Operator Good morning, Rama’s store
Caller What is the matter with your telephone I’ve been calling your number for the last half an hour and it has been engaged all the time!
Operator Sorry Sir. The number may have been busy. May I help you, Sir?
Caller Well, hurry up and get me Mr.Kukreti.
Operator I’m sorry sir, he has just gone out.
Tuesday, July 7, 2009
English Conversation - ON AN AIR FLIGHT
English Conversation
ON AN AIR FLIGHT
Ranjan is about to board air flight BA 201 to Calcutta. The airport bus draws up near the aircraft.
Airhostess Namaskar. May I see your flight boarding card sir?
Your aircraft seat is C 14. That is the window seat in the third row.
Ranjan Thank you. Where do I keep this brief case?
Airhostess Please place it on the rack above your seat. But if this one is not too big. so you can keep it with you.
The stairway rolls away and the door of the aircraft is shut. The aircraft engines start up. An air hostess comes with a tray.
Air hostess would you like a sweet or some supari and elachi sir? There is a freshener napkin as well.
Ranjan (To his neighbour). What is it that you have asked for?
Passenger I asked for some cotton wool. I don’t like the noise of the take-off and I plug my ears with cotton wool.
Air hostess on the P.A. system on the aircraft.
Air hostess Good evening ladies and gentlemen. On behalf of Bharat Airlines, the captain and the crew, I welcome you aboard flight 201 to Calcutta. The distance of 1200 miles will be covered in approximately two hours. We will be flying at an altitude of 36,000. above sea level. You captain is Mr. Chandra Shekhar. Ladies and gentlemen, please fasten your seat belts, refrain from smoking and keep your seats in an upright position during take-off . Those in possession of transistor radios are requested not to use them during the flight. Photography is strictly prohibited. Refreshments will be served during the flight. I f you require anything, please press the button over your head. We hope you have a comfortable flight. Thank you.
Passenger Excuse me Miss. Could you please get me a blanket and a pillow?
Air hostess Here you Sir.
Ranjan Could I have something to read Miss?
Air hostess Certainly. Here is copy of the Times of India?
The Air hostesses sit down for the take-off. The plane taxi es on to the runway, gathers speed and runs at a fast pace till it is airborne. It climbs for few minutes and then becomes steady. The”No smoking” and “Fasten your seat belts” signs go off..
Passenger This appears to be your first journey by air. I f you feel sick, please use a bag which is kept in this big pocket.
Ranjan Thank you sir. Very helpful of you. Though I hope that I do not feel sick and what is this thing?
Passenger This is a little folding tray. When the air hostess comes along with your dinner tray, you open this little table out like this. See that?
Ranjan And what are these knobs on arms of the seat?
Passenger If you press this button, your seat slides back into a more relaxed position. The other one is an ashtray; you can open your seat belt now, young man.
Ranjan Is there a toilet anywhere?
Passenger Yes there are two toilets at the far end of the plane.
Voice on P.A
System According to international regulation a demonstration of how to use the oxygen mask above each of your seats and if required it will drop automatically. Please extinguish your cigarettes and breathe into the mask. This is only a precaution.
Air hostess (Pushing a big trolley containing trays of packed food along the aisle). Are you a vegetarian or a non-veg.sir?
Ranjan A non-vegetarian, thank you.
Passenger The food served on flight is very neatly packed, isn’t it?
Ranjan And so cleverly done too. The tray, bowls and cutlery are all made of plastic. Even sugar and salt are provided. Very carefully planned, I must say.
Air hostess Will you have tea or coffee, sir?
Ranjan coffee please.
Air hostess With milk?
Ranjan Yes, please. Thank you.
Voice on P.A System Good evening ladies and gentlemen. This is your captain. We are flying at an altitude of 30,000 ft and the outside temperature is below freezing point. we are just passing over the city of Lucknow. We hope to land at
Passenger That was a hearty meal, wasn’t it?
Now, I think I’ll relax a bit.
Ranjan And I‘ll look through to-day’s paper.
An hour later the aircraft starts descending.
Voice on P.A System We are now arriving at DumDumAirport please fasten your seat belts and extinguish your cigarettes. Thank you.
Passenger Well, here we are. Did you enjoy your flight?
Ranjan Yes, it was indeed a thrilling experience.
Voice on P.A. System we have arrived at DumDum Airport. Please keep sitting till the aircraft comes to a complete halt. The outside temperature is 40 centigrade. We hope you have enjoyed your flight and we look forward to flying with you again. Thank you.
The aircraft stops and the passengers file out of the plane.
English Conversation -Bus Travel
English Conversation
Bus Travel
Bus Travel
Reena works at Rama’s store. Reena travels by a Bus to Rama'Store because there is no Rail Service there. She walks at 9AM from hometo take bus from a bus stand near her house and meets another Bus Traveler, a girl called
sudesh.
Sudesh Hello Reena.
Reena Hello. When did the last bus come by from Bus Terminal?
Sudesh Bus from the Bus Station came along about five minutes ago, but I couldn’t get on to it. There was such a frantic rush to get in.
Conductor This bus Service will drop you about a kilometer short of the super Bazar. Shall I give you a Bus ticket for Regal as well?
Reena Yes, please. Here is Five Rupees.
Sudesh Haven’t you been on this bus route before?
Reena No, I’ve only recently taken up this job. For the last week I’ve been
travelling by a bus service which drops me near the plaza cinema.
Conductor Come along please, everybody up infront. Make room at the back of Bus coach..
Conductor Come along please, everybody up infront. Make room at the back of Bus coach..
Reena What is the Bus Timetable. How
Sudesh No,I Do not have a Bus Map. At this time of the day, there is a lot of traffic on the roads and I expect it’ll take about forty-five minutes.
Reena Where do you work?
Sudesh I work as a typist at Twentieth century publications. That is not far from where the bus Stop will drop us. What about you? How will you get to your Rama’s store?
Reena Oh, I’ll manage somehow. There are many buses available .I’ll either walk or I’ll hitch a ride. I don’t suppose that a scooter man would go such a short distance.
Sudesh It is getting quite chilly in bus travel these days.
Reena Shall I ask the Bus driver to lower the window? Yes? (To the
Bus Driver. Excuse me, please. Would you mind very much if
we shut this window? My friend here has a cold. Thank you so much.
Sudesh That was kind of you. What is the quarrel going in the bus coach ?
Reena It appears that there is some unpleasantness between a passenger
and the
hundred rupee note for bus fare and the conductor hasn’t the change.
Sudesh There is one thing that one must do when travelling by bus service and that
is, keep change handy with you.Every one carries change in metro Rail Service.
Reena Well, the conductor ought to have change, but I suppose one can’t
expect him keep changing hundred rupee notes every now and then.
Sudesh Look, there is an old lady who hasn’t found a seat. I wish these
young healthy boys would get up and offer her a reserved bus seat.
Reena You keep sitting; I’ll let the old lady have my seat. (To the old lady).
Madam, would you care to sit here?
OLD lady Thank you every much, child. I was falling over every time the bus
moved off or came to a stop. Thank you, thank you.
Sudesh Reena come, may be all three of us can squeeze in.
Reena No, don’t bother. I can stand. It is only a short way off now.
Monday, July 6, 2009
English Conversation - At Restaurant
English Conversation
At Restaurant
Ranjan : That’s good. Waiter, a Limca cold Drink for the lady. And a fresh lime juice for me. And please serve us quickly. We haven’t much time.
At Restaurant
Ranjan is meeting prema for lunch at the Nirula’s restaurant both of them have been out meeting clients and have decided to meet for lunch to discuss the prospects of selling the products of their company.
Ranjan : (Who has arrived earlier) Hello, Prema. I am glad you were able to come. Did you get my message?Prema: Hello, Ranjan. I’m sorry I’m a bit late. I got your message about meeting you for lunch just as I was leaving for my appointment with the builders of Akash Deep. I could’t get away any earlier.
Ranjan : Don’t worry. I haven’t been waiting long. Where would you like to sit? Shall we sit in that corner?
Prema: Yes, let’s. It will be quieter over there.
Ranjan: How was your day?
Prema : Quite successful. But very tiring. People are interested in our products but are hesitant to switch over to something new. I was wondering whether…… .
Ranjan: Before me get involved in a deep discussion lets order something to eat. (Calling to the waiter) waiter.
Waiter: (Placing menu cards before both of them). Good afternoon. What would you like to order?
Ranjan: Prema, What would you like to eat? A soup to begin with?
Prema : No, thank you. I don’t think I’ll have soup. I’ve never been here before, so I
don’t know what their specialities are.
Ranjan: (Reading the menu) would you like some chicken curry with pullao?
Prema: Let me see. Waiter, are the prawns fresh?
Ranjan: That is a good suggestion. Let’s have a Chinese meal.
Prema: All right, you order, Ranjan.
Ranjan: Right Let’s have a plate of chicken fried rice, sweet and sour prawns and an American chopsey. Prema, would you like mushrooms or bamboo shoots?
Prema: No, thank you. What you’ve ordered is more than enough.
Ranjan : What about something to drink? An orange juice or a leman squash or……..
Prema : I’d love to have a Limca.Ranjan : That’s good. Waiter, a Limca cold Drink for the lady. And a fresh lime juice for me. And please serve us quickly. We haven’t much time.
Waiter : Right Sir. It won’t be long.
(Writing down the order).
Ranjan: You were about to make a suggestion about our marketing policy.
Prema: I was wondering whether we couldn’t recommend a cut in in the price of our product. As it is, the profit margin is very small. And the overhead costs of introducing a new product are already very high.
Prema: But we could increase the price once we have established ourselves in the market.
The waiter arrives with the LIMCA soft drinks.
Waiter : Here you are Sir. Limca for the lady and a fresh lime for you sir.
Ranjan : Thank you. Please hurry up with the lunch order.
Waiter : In a moment sir. What will you have for dessert?
Ranjan: (Looking at the menu again). Prema, what would you like? An ice cream, a soufflé or a fruit custard?..
Prema: Nothing at all. Thanks.
Ranjan: (Closing the menu-card and handing it back to the waiter). No dessert, thank you.
Waiter: What about coffee?
Ranjan : Will you have coffee after lunch, Prema?
Prema: Yes, Please. I’ll have coffee.
Waiter: with cream or milk?
Prema : Black please.
Waiter: And for you, sir?
Ranjan : Oh! I’ll have coffee with milk but please. Be quick about it.
The waiter hurries away.
Ranjan : I’m not sure how well it would go down psychologically if we cut on prices. It might give people the impression that our’s is an inferior product.
Prema: Well then. You have to offer other forms of incentives. After all, why should people buy our product and not keep using the brand that they are always used to!
Ranjan: You are right. We’ve got to scratch our heads and come up with what is known as a “unique selling preposition”. What is it that our brand has
Ranjan : Ah! here comes the lunch. Let’s leave the lighting systems alone for a while and enjoy our lunch.
Prema : (Eating the food) Mmm! This is delicious. So many restaurants serve Chinese food. But I haven’t had food which is quite so well prepared as this. How did you discover this place?
Ranjan : Just by chance. Actually I was visiting an office in the next block. It was lunch time and I looked around for a place to eat and found. The Nirula’s. It isn’t very grand but the food at restaurant is wholesome. I’m glad you like it.
Prema : Thank you for bringing me here.
English Conversation - AT A DOCTOR’S CLINIC
Vikram has had a bad fall. Mrs.Verma takes him to Emergency room of Private Clinic.
Mrs.Verma Can I see Doctors in the Emergency room? My son has hurt his knee.
Receptionist Do you have an appointment with Doctor, Madam?
Mrs.Verma No. But then I hadn’t expected my son to have a fall and hurt himself. I couldn’t have made a Medical appointment for an unexpected accident, could I have? But I must have the child’s wound treated urgently by a doctor.
Receptionist Don’t get excited, Madam. The doctor does attend to emergencies, though normally the doctor is so busy that he can only see patients who have made prior appointments.
Mrs.Verma Then what shall I do? Shall I go to another hospital?Do yo have a list if Doctors
Receptionist Please wait here, Madam. I’ll fit you in between the appointments. In the mean while, please fill in this form. Is the child’s knee bleeding?
Mrs.Verma No. The bleeding has stopped.
Receptionist Please wait in the waiting room and I’ll
Call you the moment the doctor is free.
Mrs.Verma and Vikram join the group of people sitting in the waiting room. Dr.Raman comes to the door.
Dr.Raman Mrs.Verma?
Mrs.Verma Yes. That’s me. Good morning, Dr.Raman
Dr. Raman I understand your son has had a fall and has nasty bruise. Come along young man. I’ll have a look at you.
An elderly lady gets up and hurries forward towards the doctor.
Lady Oh Dr.Raman, you can’t see him first. It is my turn. I’ve made an appointment.
Dr.Raman Hello, Mrs.Sonu, I know it is your turn, but this child needs immediate attention. I’ll see you right after I’ve dressed the child’s knee.
Dr.Raman It won’t be long, Mrs.Sonu. Please excuse me for a few minutes. Mrs, Verma, please bring your son into the treatment room.
All three of them go into the treatment room.
Dr.Raman (Examining the wound). This is a nasty
Cut, but not too serious. There is nothing to worry about. I’ll clean it, put some tincture iodine on it and bandage it lightly.
Vikram Oh! That hurts.
Dr.Raman You are a brave boy. I’ll give you an injection to ward off any infection. There you are. That is a good boy.
Mrs.Verma Will he be all right doctor? Aren’t you going to give any medicines?
Dr.Raman There is no need for any medicines. He’ll, be all right. The knee will be all right. The knee will be a bit stiff for a few days. In case gets fever or the pain is too severe, give him one of these tablets?
Mrs.Verma After how many hours do I give him one of these tablets?
Dr.Raman Don’t give him a tablet unless he feels very uncomfortable with pain. Give the tablet if he gets fever. Then come and see me again in the morning. These tablets are only a precaution.
Mrs.Verma Do you think he’ll get fever, doctor?
Dr.Raman No. Don’t worry. I think he’ll be all right. But in case he does get a temperature, then come back to me again. Well, young man, be careful the next time you get off a bus.
Mrs.Verma Where do I pay your consultation fees and for the medicines AT A DOCTOR’S CLINIC?
Dr.Raman At the reception counter, Madam. Goodbye.
Mrs.Verma Thank you very much, doctor.
Vikram Thanks, Doctor Raman
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